Mining
Mining Company proactively improves security posture
A mining company partnered with SkyMark to proactively improve their security posture through ServiceNow.
The challenge
- Vulnerability data was disconnected, misrouted or misconfigured delaying remediation
- Roles, groups and ownership were unclear introducing security audit and compliance risk
- Legacy identity and email systems caused access issues and operational silos.
The outcomes
- Established structured vulnerability response workflows with clear assignment and remediation rules
- Strengthened governance through role and group corrections aligned to least-privileged principals
- Centralized identity and communications by transitioning SSO and email services to align with new process, improving security and user experience
ServiceNow products used
ServiceNow Security Operations: Vulnerability Response, IntegrationHub, Performance Analytics
Facing something similar?
SkyMark is a ServiceNow Select partner in Calgary, Canada. If this looks like your platform, we should talk.