ServiceNow Partner in Calgary, Alberta
SkyMark is a ServiceNow Select partner based in Calgary
SkyMark Advisory Group is a privately held ServiceNow consulting partner headquartered at 405-1331 Macleod Trail SE in Calgary, Alberta. We hold ServiceNow Select partner status along with both the Consulting & Implementation and Build partner designations, and we work with organizations across Canada.
We were founded in Calgary in 2024 by former ServiceNow employees. The reason was specific: we kept seeing organizations that had bought the platform, spent real money on it, and still could not answer what they were getting for it. We built the kind of partner we thought was missing - one that solves the hard problems and hands control back to the customer.
Why a local partner matters for a platform like ServiceNow
ServiceNow is not a tool you install and walk away from. It is an application platform, which means multiple modules coexisting, integrations moving data between them, and new development landing continuously. That needs governance, and governance needs people who can be in the room.
Being based here means we work in your timezone, we can sit in your offices when a problem needs a whiteboard rather than a call, and we understand the operating context Alberta organizations actually work in - including industrial environments where IT and operational technology both matter and neither can go down.
What we do
- Platform Services - subscription-based ServiceNow advisory: strategy, roadmapping, business process consulting, development and licensing guidance. You get a senior SkyMark Advisor for platform and governance strategy, and a Technical Consultant for configuration, break/fix, training and burst capacity.
- Software Asset Management - SAM Pro implementation, contract and entitlement alignment, licence reclamation, effective license positions reviewed quarterly, audit defensibility, and renewal intelligence for publishers including Microsoft, Oracle and SAP.
- SkyControl - our own certified ServiceNow application, available on the ServiceNow Store, bringing strategic, demand and technical governance into one place.
Client work in the region
Mining is a significant part of our client base, which is not an accident given where we are. Our client success stories include a mining company that scaled service operations through automation and AI, another that improved governance, accuracy and reliability across both IT and OT, and a third that moved to a proactive security posture.
Those stories are anonymized because our clients prefer it that way. We are happy to talk through the details, and arrange references, in a conversation. For clients outside Alberta, see our ServiceNow partner in Canada page.
What makes us different
Advisory-led, not tool-led. We start with your outcomes rather than a statement of work for a module. We will tell you what we think you should do, in plain terms, and push back when a request does not make sense.
Senior people, actually on your platform. With SkyMark you are not buying one named resource. You get a team with 60+ combined years of experience, including nearly 20 combined years working inside ServiceNow itself. Our certifications include Certified Technical Architect, Certified Implementation Specialist for Software Asset Management, Certified Application Developer, Certified System Administrator, and Accredited in Enterprise Architecture.
Vendor-neutral licensing advice. We hold no software resale agreements. When we tell you to drop, consolidate or renegotiate something, we have no commercial interest in the answer.
A subscription, not a fixed scope. A change in plans should not mean a change in contract. Priorities move and discovery reveals things nobody predicted, so we redirect effort to whatever is most valuable that month instead of renegotiating.
Talk to us
Our office is at 405-1331 Macleod Trail SE, Calgary, Alberta T1X 1E1. You can reach us at info@skymarkgroup.io or +1 403 990 1149, or send us a note through the contact page.
An initial conversation about what you are trying to fix does not cost you anything, and we do not put a discovery process in front of it. If you would rather read first, our FAQ covers how the engagement model works, which ServiceNow modules we cover, and how the licensing savings actually happen.